Checkout Policies

This document outlines the Checkout Policies for [Your Store Name] (referred to as "we," "us," or "our"). By accessing or using our website and purchasing our products, you agree to be bound by these policies. Please read them carefully before proceeding with your purchase. These policies are separate from our full Terms and Conditions, which are available at https://www.fusionspectrom.com/online-terms-and-conditions.

I. Order Placement and Acceptance:

  1. All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.

  2. After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order but rather confirms our receipt of your request.

  3. Your order is accepted once we ship the products and send you a shipping confirmation email.

II. Pricing and Payment:

  1. All prices are displayed in AED Currency and are inclusive of applicable taxes unless otherwise stated.

  2. We accept various payment methods, as indicated at checkout.

  3. You agree to provide accurate and complete payment information.

  4. We reserve the right to change prices at any time without prior notice. However, the price displayed at checkout will be the price you are charged.

III. Shipping and Delivery:

  1. We aim to process and ship orders within [Number] business days. However, shipping times may vary depending on your location and product availability.

  2. Shipping costs will be calculated and displayed at checkout.

  3. We are not responsible for any delays caused by the shipping carrier.

  4. For carpet deliveries, please ensure someone is available at the delivery address to receive and inspect the carpet. Large or bulky carpet orders may require special delivery arrangements. We will contact you to schedule a convenient delivery time.

  5. For smart devices, please inspect the package upon delivery for any damage. If the package appears damaged, do not accept the delivery and contact us immediately.

IV. Returns and Refunds:

  1. Our return policy allows for returns within 7 days of receiving your order, subject to the following conditions:

    • Products must be in their original condition, unused, and with all original packaging.

    • For carpets, returns are only accepted for manufacturing defects or damage incurred during shipping. Due to the nature of carpet sales (cut to order, etc.), we cannot accept returns for incorrect color choices or size errors on the customer's part. Please double-check your measurements and color selections before placing your order.

    • For smart devices, returns are accepted for defective products or if the product is not as described.

  2. To initiate a return, please contact us with your order number and reason for return.

  3. Refunds will be processed within 7 business days of receiving the returned product.

  4. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

V. Warranty:

https://www.fusionspectrom.com/guaranty-policy

VI. Contact Us

If you have any questions about these Checkout Policies, please contact us